Austin is an amazing manager at the store I go to in San Luis Obispo. He helped a newer operator do the same great job with consistency that I always get. I enjoy the on line ability to sign in when needed to request a special operator. Store is always clean with friendly staff.
I only know you through Amanda, who has been cutting my hair for years (out of Supercuts in SLO and AG), and who recently joined your team. She is a really great hair cutter and I will follow her anywhere! With in reason, of course!
That is my only exposure to date, so I have no opinions on any of your other services or products.
Using the app, I can easily schedule an appointment or just come in if there is no line. I get a quality haircut and usually get the MVP when I have time.