You have ALWAYS taken great care of us. The only problem was our last trip when we returned we didn't know that your pick up point is now on the west side and we did a lot of walking to learn that you had changed pick-up/drop off to only the west side.
Otherwise we still think you are THE BEST!
The people are friendly.
The app allows you to track the shuttles.
I like the coupons and discounts.
It is easy to do everything from my phone.
Not crazy about the fact that if you go outside your reservation and using a coupon, you get charged regular rates.
I think it is still and good buisness although it had made some changes since my last visit .
They should have a employee patrolling the lot to help customers with questions if needed.
We was left to figure it out ourselves.
The convenience of utilizing the app is user friendly, as the attendants and drivers are superb and the convenience of being picked up in front of your vehicle and the drivers being so helpful with your luggage as well as polite.