The spacious lot is helpful in avoiding dents and dings from other cars. Also, I loved the fellows that drove us to and from the airport. They had great personalities to both alleviate stress before the flight and the craziness of the leaving IAH. Thank you for that!!
i like the distance it is from the airport. Even though it's not the closest of the Parking Lots, the price is comparable for me. The drivers are very nice, especially Mr. Teddy B. He was one of the recent drivers and did everything possible to make the ride convenient, even announcing the drop off locations at IAH and giving waking directions to all who of the riders. It's also easy getting in and out of the lot.
I almost always use the Parking Spot when flying out of Houston. Rates are reasonable and normally passengers are picked up within 5-8 minutes (however, my experience on Oct. 10 was unusually a bit disappointing in that me, and the folks around me, had to wait several minutes beyond and thought perhaps TPS was short staffed or we were forgotten in the outer parking lot).
Upon my return a few days later, I had a great customer service experience when my car would not start around midnight and two very kind and professional bus drivers (Michelle and Vonda) got cables and jumped it for me thinking perhaps the security sensor had set off my horn, which probably blared until the battery died. In any event, I sincerely appreciate the time and effort they extended to help get my car back on the road—they were awesome!
Also want to thank Jarred at the exit gate, who was aware of the situation and politely made sure all was ok before I left.