Not so much the great service that is punctual and organized, as it is all the people there that I have worked with The phone operators, billing, and most of all the servicemen that come to the home. They are friendly, polite, knowledgeable and timely.
The service was great, I did have to remind him of the four bags of salt. I think the mix up is from the new system implementation. All is fine and we greatly appreciate your help.
Service is good but would be nice if delivey would happen when office is open. Our posted hours on the door are 8-12 1-5. The truck was driving around town when I got back from lunch so I know he was still in the area. We did have 5 empties that could have gone back with him.
Updated softener the salt last a long time, also when they bring salt they let you know and send picture of service person. They also test both hot and cold water for softness.
We can no longer carry salt sacks to the basement because of our age anymore. We love it that you deliver, carry the salt down the stairs and take away the sacks to be disposed of....