All your staff is completely helpful, courteous and friendly. From office staff to the delivery/drivers. The drivers seem to go out of their way to be helpful and explain issues or answer any questions with a nice demeanor. You certainly do not find that everywhere!
I was really pleased how smoothly my appointment went.the tech was professional and friendly. The installation didn't take but an hour and he cleaned up the area when he was finished.
I've not had to deal with customer service in the past. Our unit was serviced once a year and that was that. This year, tho, I had to contact customer service about a problem we were having with our water filter. Their customer service was fantastic. They contacted service technicians right away. The technicians came in a timely manner, were polite and got the problem solved right away. I was very impressed with the service overall!
The service is extremely convenient
. I live in an upstairs apartment
It is hard for me to carry water up the stairs. My delivery guy Zach brings it Upstairs to my apartment
He is very friendly and efficient
. I get the 3 gallon jugs. The water is delicious . So your service is just what I was looking for. Thank you.