This is my second time submitting a review and the first time I submitted one it wasn’t very good. This time I am going to give the ladies all tens. I hadn’t been back since I had a not so great experience and when I walked in the manager (Jessica I think is her name) , actually knew who I was and remembered my situation. After my massage was over and I was checking out she was apologetic. She was amazing, she helped me out with my account and it really meant a lot that she remembered the situation and knew who I was. I also got the impression that the person that I had had the issue with was no longer part of the staff. I have always had good luck with the massage therapists at elements, but the receptionist was iffy. I’m glad to see some kinder hearts working upfront.
I look forward to my massage with Warren each month. I find that the massages relax me. I hold my body taunt all the time and the massages are the only thing that help relax me.
I love this location from the greeting to the amazing massage and then the check out. Such a great staff and experience. My favorite massage therapist ever, too!
I’ve been seeing Francis for a couple of years now and she addresses each “trouble spot.” My husband also goes to Elements. Francis is absolutely amazing!!!!