Having a great therapist you trust but also has the skill set to address anything you may be dealing with. The environment is very relaxing and the staff is excellent. The membership is definitely worth it.
I have to say that typically the staff working at the reception desk are professional. During my last visit there was a very young lady, maybe still a teenager, and she was so immature that it left me with a bad feeling. She was talking about paying bills and saying that she was going to marry a rich guy so she never had to work again. I did not go into my session with a good feeling. Maybe she was just having a day, but that was a big turn off for me. I think it is better for your business to not have the staff complaining while customers are in the waiting area.
Frankie is the best massage therapist I've had at Elements. I appreciate that she is reliable and keeps her appointments. She always checks in prior to our session and asks what areas of concern I might have and where I want the focus to be. I always feel much better than how I came in.
I love everything about elements. Everyone is so professional. The environment is warm and inviting. The amenities are clean. And they have great massage therapists, I absolutely love the person who does my hot stone.
Norma was excellent. She was professional and made sure I felt safe and didn't feel pain. I came in with severe back pain, and she helped make it so I could stand upright again. I highly recommend Norma. She is knowledgeable, strong, and made me feel cared for.