The Staff , Office personnel , delivery techs and phone operators are all consummate professionals.
Theirs is a labor of love. It is not a job and they reflect it in their daily interactions with customers.
The product in and of itself is of Pristine quality
and Head and Shoulders above any competing Water delivery service .
Kudos to a Great and Outstanding Operation .
We've been Culligan customers for a little more than a year. The biggest plus is that they show up on schedule. Our former vendor merged into Primo, and the merger was absolutely disastrous. So far Culligan has been dependable, responsive to changing needs, and reasonably priced.
About 9/21/26, I had a somewhat bad experience with CULLIGAN. A technician arrived to my residence to deliver salt for the water softener. The technician apparently left the gate to the backyard open when he arrived and went back-and-forth out of the backyard to make the salt delivery. It was windy that day, and the wind slammed the wooden gate to the backyard shut. I was a little upset with this carelessness because the high winds could have broken the gate, but it didn’t. The technician could have simply closed the gate behind him each time he entered and left the backyard. I reported this incident to CULLIGAN and the customer service manager out of Roselle, Illinois called me to apologize for the technician’s carelessness. The customer service manager, said that he would remedy the situation by calling the Fairfield California branch to inform them of this incident and the proper practice to avoid damage in a windy area. I was very impressed that CULLIGAN responded to my complaint, addressed my concern and made special effort to take corrective action. Good companies, like Culligan, back their product or service.