Our sales rep, Mike, was great! He was super knowledgeable and even--shocking!--tried to dissuade us from ordering what he thought was an unnecessary test. He very patiently answered all of our questions.
The installation itself went very smoothly, and we now have amazing-tasting water!
Their RO system is the best and very easy to replace filters by yourself now. Their service tech Nate and Service Manager Tee are the reason I keep using them. Nate is very professional, knowledgeable, on time and easy to communicate with. He is very thorough and will work a problem until he finds the solution. Tee is dedicated to her customers' satisfaction.
The products is working effectively after many years and as importantly the technician was very knowledgeable and problem solver to address things effectively on the regular maintenance schedule.