Culligan of Dayton, OH
4612 Reviews
Recent Reviews:
November 12, 2026
A.
November 7, 2026
C.L.
Centerville, OH
Centerville, OH
November 5, 2026
D.W.
Xenia, OH
Xenia, OH
November 5, 2026
Mallory Profitt
Culligan water is so clean and fresh, I’ve become a water snob since becoming a customer. Our delivery representative, Gary, is so kind and provides the best customer service. He always confirms and adapts to our needs if they change month to month. Since they’ve gotten the service portal up everything has become much easier to manage as well. I highly recommend Culligan.
November 5, 2026
Lynne Hewitt
Farmersville, OH
Farmersville, OH
November 4, 2026
K.J.M.
SPRINGBORO, OH
SPRINGBORO, OH
November 4, 2026
M.C.
Springfield, OH
Springfield, OH
November 3, 2026
Kelly Walters
I continue to be a loyal Culligan customer for one reason, Her name is Grace
She works in customer service/logistics there and she goes above and beyond for me every month.
I live in a newly constructed neighborhood which causes scheduling issues big time. For the first three months of service, my delivery kept getting canceled automatically because of this, and so I would call customer service, that’s where I met Grace.
She reached out to appropriate parties to try to get this issue fixed a few times. But much more importantly, in the meantime, this woman literally calls me every single month without fail to manually set up my delivery. She made sure I had her contact info, which I could use any day or time whenever I needed something. And then she calls me after each delivery to make sure everything went OK. And she is always so pleasant and easy to work with.
Such a great example of an employee single-handedly making all the difference in a customer’s experience. I just gave you a 10 out of 10 survey. Without grace There would be no survey because I would have quit using Culligan nine months ago. When I think of Culligan, I think of Grace, and that’s why I’m a loyal customer
October 30, 2026
P.A.
Brookville, OH
Brookville, OH
The man named Christopher who come for my yearly service and filter change on my RO and softener on 10-28-2026 was not the kindest. I explained that my RO system barely gives us a gallon of water at a time even tho I have a 3 gallon reservoir downstairs. He was short off with me saying it was fine. I was not impressed. My RO is not any different and the flow of water coming out is diminished now.
However the salt delivery driver Greg today was so kind and showed it. I explained that I was not happy with my maintenance this week. He encouraged me to reach out if I am concerned it is not working properly. I will be calling the office to discuss this and possibly have someone come check it for me to see what’s wrong.
October 26, 2026
M.F.
SPRINGBORO, OH
SPRINGBORO, OH
I am honored to write this comment. From the moment I called Culligan of Dayton to the moment my yearly maintenance service call (and I needed a lot of service on my system!) was completed, I would give CULLIGAN a superior rating....because of the following:
CHELSEA (customer representative): Wow! What an awesome representative who is professional, patient, extremely knowledgeable, and extrenely conscientious about delivering stellar customer service! How often does that happen in today's world?
BEN and BRANDON (service tech): another 'Wow!' Ben was meticulous, paid excrutiating detail to every aspect of my system, and went above and beyond the call of duty to make sure every filter, membrane, etc was replaced and serviced perfectly!.
I asked Brandon detailed quetions as I like to know everything, and both Brandon and Ben were able to put my mind at ease, educate me, and give me a beyond satisfied and content feeling.
Brandon and Ben were with my system last year as well and Chelsea was so amenable to make sure I got them this year as well.
To put my experience in even more perspective: I expect Chelsea, Ben, and Brandon to be my CULLIGAN team now and in the future.....a perfect team which delivered perfect service from the moment I called!
Please commend these three on a job beyond well done.
Thank You.
October 26, 2026
M.F.
Springboro, OH
Springboro, OH
I like the process of my yearly servicing, as well as the Culligan products.
From the minute i contacted Chelsea in customer service to set up me service date to the service I received from Ben and Brandon.....it was simply superior!
Chelsea was very customer oriented and extremely professional and motivated to get me to customer satisfaction!
Ben and Brandon were magnificent! I know i was in the best of hands and felt off the charts satisfied and comfortable with what they recommended and what they serviced!
I will ALWAYS be a customer of Culligan as log as Chelsea, Ben, and Brandon service my system!
Please commend these three for not only the service they performed, but for leaving me with such a satisfied customer opinion!!
October 25, 2026
J.S.
Piqua, OH
Piqua, OH
October 24, 2026
G.B.
Brookville, OH
Brookville, OH
Hello,
We have had Culligan for 60 years since buying our home. We have made up-grades over time & have always been pleased with Culligan and the service. We now have the tankless water heater & reverse osmosis system. Recently, the tankless water was serviced and the guy that came out, had the job done in no time at all.
Thank you Culligan!
[FIRST NAME REMOVED] & Nancy [LAST NAME REMOVED]