The products are as described, work very well. Although I am still getting sediment through taps after it goes through the whole house system I purchased. My place runs from a well. Although I am not a fan of the sales department! After purchase i have asked a few questions about the platinum care package and what comes included with mine. As well to ensure I had it for all of the incorporated systems to ensure delivery of consumables required for system without getting charged for delivery Fee's/service fees if ever needed. Install team 5/5 every other department 2/5.