Nicole was extremely friendly, knowledgeable, and able to answer all my questions. She resolved my issue quickly and made the whole experience easy and pleasant. It’s always refreshing to deal with someone who is genuinely helpful and provides such great customer service.
Nicole always goes above and beyond - always pleasant, engaging and enthusiastic when I phone to order my water. An absolute gem to deal with. She is the best! A highlight of my day.
''Absolute stellar service from Culligan water of Surrey! Managing a busy construction site requires reliable deliveries, and Culligan always delivers. A Huge shout out to Nicole for going above and beyond-she has been incredibly helpful with managing our large orders, easily accommodating additions to our deliveries, and keeping everything organized by proactively updating and sending over our schedule/calendar. The delivery team is always polite and professional. Outstanding customer service all around!''
12 Nov 2026 customer rep Nicole Brown provided exceptional and professional service. Regarding my enquiry about purchasing a manual water pump. I purchsed on for next service delivery.
thank you Nicole
Stepping Stones Specialty Tutoring West Vancouver, BC
The pick-up and drop-off of water is always seamless, and I appreciate the flexibility of delivery options, if we need water outside of the scheduled delivery dates. The staff are always polite and professional. I would highly recommend Culligan!
We love the taste of your water. Unfortunately the water and delivery costs are increasing beyond affordability for us. You customer service representative Sumareet Kaur gave us a good tip on reducing delivery costs.
Great water and delivery schedule. Drivers are friendly and take the extra step to deliver the water in two different places. Customer Service teams rock!
I have been ordering Culligan Water for many years. Delivery has always been strong but the customer service can be variable. That being said, Nicole Brown was excellent on the phone today. She was clear, confident, efficient and upbeat. I am happy to complete this survey on her behalf as she is the best customer service rep I have spoken to at Culligan.
Excellent service from start to finish! Nicole was very helpful, friendly and easy to communicate with. She checked all available dates for me so fast!!
Thanks again Nicole!