Friendly, helpful, professional, respectful they treat me like family. I’ve never ever felt such gratitude you’re the best I have ever encountered and more!
I would definitely recommend everyone involved, thanks Doctor Ricardo Hanel and all your amazing folks.
Dr. Hanel is the VERY best doctor. Not only is he extremely knowledgeable, but his bedside manner is amazing. Also, the staff - specially Rosie, is just incredibly nice and helpful. I feel grateful to be able to see Dr. Hanel and his team. Thank you!
Always thorough Questions answered. Blood pressure high but went to Publix, used the cuff, relaxed taking some deep breaths and got a normal reading. Suggested by the PA.
I have found superior organization starting with being contacted prior to my appointments, check-in and on through completion of my appointments so far. All staff members I've encountered have been professional, friendly, kind and very willing to help. I think Dr. Hanel is an "out of this world" kind of doctor. Besides his being brilliant, his manner is kind, patient and personable. I found Ms. Straitt to be a "superstar" as well! Everyone I've been in touch with at Baptist have been great!
I cannot say enough!
Best,
[NAME REMOVED]
10/10 exceptional care! Thank you for your genuine kindness and compassionate care. From the receptionist to the doctor, everyone was amazing. Thank you! Very grateful!
The efficiency of the office is very good. Dr. Wallace is explains procedures very succinctly in layman’s terms. After two procedures 6 months apart on distinctly different problems no significant issues have arisen.
Professional, thoughtful medical staff. Dr Polifka, his PA, and Cendy were responsive, effective communicators. Baptist hospital staff were wonderful-kind, attentive. The hospital was clean and cheery. Food lines had led and smelled amazing.
The staff was very helpful and went out of their way to help. The doctor I meet with was so very informative and went out his way to make sure I understood what he was saying
I was taken back shortly after my arrival and then was able to meet Dr. Politka. He reviewed my MRI with me and discussed options. He was thorough in his assessment and very patient with my questions.