McCardel Culligan of Big Rapids Facebook Googlemaps Yelp

   750 Reviews
14130 Northland Ave
Big Rapids, MI 49307
231-796-8466
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Recent Reviews:


Big Rapids, MI
Customer service is amazing, they truly put the customer first and make every effort to resolve the issue immediately or as schedule dictates. Keep up the outstanding service
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Response From McCardel Culligan of Big Rapids
November 10, 2026
Thank you so much for your feedback, Kim! We look forward continued outstanding service. Cory Jensen Office Manager of Big Rapids

Fremont, MI
Good product but really the technician, Ben I think, is exceptional. He really handles every detail as if it were his own. Really, I couldn't say enough good things about him. If all of your employees are as good as he is, your company is WAY out in front of the competition. I actually know this from my own experience as I called them before McCardel. THEY will never be called back to do any work on our house. Thank you!
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Response From McCardel Culligan of Big Rapids
November 10, 2026
Thank you Phil for your kind words! I believe the tech you are referring to is Kenny, and I will pass this along! Thank you for being the best part of McCardel Culligan! Cory Jensen Office Manager of Big Rapids

Rodney, MI
Our service was outstanding, very detailed in our fix not just for the short term but for for the long term to prevent future issues. Software was properly set and installing a battery back up to prevent our water softener being affected by the many power failures we have in our neighborhood.
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Baldwin, MI
Full indepth evaluation of our existing water supply and all options available to us Very personally representative
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Big Rapids, MI
Particularly appreciate your customer service: on the phone, delivery man, & the man who comes once a year to make sure my softener is working as it should.
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Leroy, MI
reliable
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Canadian Lakes, MI
Customer service is key for me and this business does it very well.
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Canadian Lakes, MI
The staff is very friendly and helpful.
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Baldwin, MI
Love the attention to detail on everything from the salesmen to Abraham the installer. Very good company to do business with. Also a shout out to Cory in the office, very friendly and helpful. You have one very happy customer.
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Big Rapids, MI
Delivers on time. Great at communicating and following up when needed.
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Bitley, MI
Everyone was great, the salesman as well as the installer!
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Big Rapids, MI
Excellent Service
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Mecosta, MI
We love our new water softener, and the service has been incredible. The service men were both friendly, helpful and very informative.
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Evart, MI
Fair priced and knowledgeable good people
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Hersey, MI
Showed up when you said you would, driver was helpfull and friendly All good enough for me
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White Cloud, MI
Friendly and reliable
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Hersey, MI
My water is much better with the softener. And the customer service is the best I've worked with! Thank you so much!
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Chippewa Lake, MI
Great product and service
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Baldwin, MI
Joe was very professional & friendly on our service call. Sincerely. Lew Gorbach
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Stanwood, MI
Our water filter does a great job taking the smell and rust color out of our water! Kenny has come out twice to help with our water filter when there was an issue. He is knowledgeable and helpful. Thank you, Kenny!
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