Response From McCardel Culligan of Traverse City
November 09, 2026
Thank you for sharing your experience. I’m sorry the visit and resulting $380 bill came as a surprise.
Our current postcards are reminders for customers whose reverse osmosis filters are overdue for replacement. They are not intended to offer free service. RO systems do need yearly service to help ensure they’re functioning properly, but I’d like to understand what the postcard you received said. Would you please send me a photo or copy of it?
Paul Szafranski, General Manager, Culligan