The people are always very informative and flexible with my work schedule. They are also personable. They feel like friends not service technicians to me.
Our regular servicer, Jacob, is a good communicator. He always contacts us when it is time to schedule our quarterly pest control. He is punctual, friendly, and answers any questions that I have. We appreciate his attention to detail, but also his flexibility with the scheduling.
Arrow is always prompt and addresses our needs. I would recommend them to anyone. We have used them for approximately 30 years and have never had a complaint.
All of my technicians have always been very conscientious regarding my home and property. They arrive on time, take care of the premises efficiently and the cost is reasonable. If I ever need a service in between visits, I can call and they will come out to my house. I am very impressed with their professionalism and knowledge of pests.
We appreciate our technician, Alec Wyler, for his professionalism and can-do attitude as well as his very positive and pleasant demeanor. He is a tremendous asset to Arrow.
We also want to acknowledge wonderful customer service from Tyler Smith. Both have made our association with Arrow quite pleasant.