Staff and administrators are very responsive, and truly care about clients and families. The team works hard to make scheduling, and care coordination work.
Nieri is an amazing asset, and we stayed with Senior Helpers because she really cares and about the clients and families. She has worked hard to coordinate schedules and to find a good fit for our family member. She is outstanding.
Dominique, the local supervisor, has been excellent coming out for onboarding and follow up with the staff. Very pleased with this level of support. Excellent care.
The nursing staff has been excellent with problem solving and interfacing with staff and family when needed.
The staff have worked well together to onboard new staff when needed. There is plenty of support for the new caregivers when they onboard. We have been with senior helpers for years, and trust them to provide outstanding in home care.
Our latest caregiver Kezia, has a wonderful loving spirit and a kindness. She works hard and is careful and kind. I trust her with my family elderly family, when I cannot be there. It is a great relief to have such caring staff.
They will do anything that you need them to do for you. The only problem I have is the communication, I think they should be required to understand English. They don’t have to speak it, but definitely understand what you are saying to them.
Staff are caring and consistent.
Supervisors are engaging, personable and work hard to meet client needs.
Overall excellent organization because of the people.