Zep is friendly and great to deal with! Any regular issues we have are efficiently taken care of. Any new issues that come up he quickly responds, then takes care of them efficiently.
Finally I have a bug guy that understands the assignment. So professional, actually wanted to not just do his job but a successful one. I had used arrow and then switched to another service and just came back.
All the technicians who have come to my house are friendly and prompt. I like that my treatments are scheduled conveniently for me. I have not had a pest issue arise in years and I attribute that to consistent service from Arrow.
Friendly employees! They have always helped me out when I had questions or issues. They are timely and do great work! I’ve used Arrow for about 16 months and I don’t regret it. Excellent service and quality!
Several things. The local office deals directly with clients as opposed to having to talk to a robot or representative hundreds or thousands of miles from here. The people who apply the products are the same ones each time so they know the property and their clients. They are accommodating and prompt, as well as knowledgeable and take the time to educate us about bugs. Finally, the costs are reasonable and we don’t have to sign up for a long term monthly agreement.
The representative was very friendly and thorough, said that he wants to ensure all is addressed properly and if not, I am encouraged to call, and he will come back out to re spray. Excellent experience!!!
The Arrow staff is extremely knowledgeable about the services offered and needed , the technician is always prompt as well as professional, and the pricing is competitive! We've been pleased with our quarterly pest control and have expanded to using other services with them now too. I highly recommend.