I always get notified on when a tech will be out for a treatment a few days before the appointment day and time and then he shows up promptly. I like the option of online payments and this makes it easy to take care of any charges to my account.
Knowledgeable field staff who treat customers with respect. Angie and Antionette in the office are always pleasant to speak with when setting appointments.
Friendly Tech removes his shoes, and we ask him to spray under our beds. He asks questions about any problems we are having. When he treats our yard, he removes all of the spider webs, not just on the house, but in the trees also. Arrow Price is very reasonable compared to other companies.
We always find the technicians from Arrow Exterminators to be friendly, customer-focused and efficient. Their pest control methods have been very successful at our home.
Office staff is extremely kind and helpful. Field staff has always been cordial and flexible with scheduling. Manager works well with me and gives attention to detail.
Its easy to schedule our service, the scheduler could not be more courteous and friendly, the service provided is always good and we feel valued as customers.
Service is always delivered on time. Everyone is polite and professional. It has been extremely effective in the past. We are currently dealing with a rodent issue that has been difficult to overcome.