A human answers the phone, not some “AI” answering machine thing. At Stark, not only does a human always answer the phone, but they do so quickly and politely, and it’s always someone with the capability of taking care of the reason I called. I think they may be local, which I prefer.
That’s the primary make-or-break thing for me with any business. When I call, I need to speak to a human, period. No substitutes, ever, for any reason. This will still be true in 2056.
Caleb is a wonderful person and always very professional..He takes time to speak with me about what I've seen and concerned with. He then handles the issue
Always do a thorough job, recently had Sentricon system installed for termite control and Vince did an excellent job installing system. Very impressed also with our quarterly pest control service as well.