Staff really cared about the dogs and answered all questions in a professional and friendly manner. Staff followed up with email after initial visit. Facility is clean and well run.
Flexibility. With two kids in hockey where The final game schedules are determined by wins and losses on the last day, I've come to rely on adding a note to my booking request that it's a tournament with possible extended stay. It's great to know all I have to do is call and let them know if we need an extra day. The Gainesville Dogtopia has been accommodating with a positive attitude, every time. I do my part to let them know it might be longer, and they have it in their system, it's not an issue. My dog is excited to be there every time. That matters, too.
Dogtopia of Gainesville always takes pride in taking care of every pup they meet! They always make sure that every pup gets the care that is specified for each individual pup!
Staff know my dogs very well at this point and understand their quirks. We love the livestream access and text updates when there are daycare events. Our dogs always come back tired and happy.
My dog is always happy to go in! The staff are friendly and professional and seem to care about the dogs. Easy and convenient to book services. Staff are helpful and responsive.
The staff was very friendly, thoughtful and patient with my dog (and myself)! The staff was thorough with the walk thru and explaining all the different services offered and how a typical day for my pup would look like - thank you!
The convenience of the location and the hours. The real magic is the staff. I feel confident that Josie is in good hands when she is dropped off and that she will be cared for. The rates are reasonable and there is flexibility to change the schedule either temporarily or full time.