It begins with day 1- Aqua Tots creates a personalized sign with your child(rens) name on it. Their coaches are lovely, and so very kind and patient. At the end of class theres a bowl of tiny lollipops; its such a sweet added touch.
Once you level up its a huge celebration with bell ringing and picture taking.
Personal note: we came to swim without our swimsuit as we were coming straight from school. Being that it was a 5pm swim class we could not make it to our schedule 5 pm swim class. Aquatots worked with us so that we could come back to a 6pm swim class. It was something they didnt have to accommodate as it was my fault for not checking the suits were in the bag.
All around, kind staff, generous swim make up policy and phenomenal customer service. I really cant recommend a better place for children to learn water safety. Thank you Aqua Tots.
Aqua tots in Costa Mesa is seriously so great! They are so professional and knowledgable. I enrolled my son at five months and I was obviously very nervous. He had a rough time at first, like how most babies would, and the staff was always so gentle and kind to him. He's enjoying lessons now more and I couldn't be happier!
My daughter is a special needs child (cerebral palsy) and all the staff have been very accommodating even in difficult moments they are very supportive and caring about my child. But I see this attention to all the kids as well. Shout out to Coach Andrew and Dennise who have helped Camila transition to Level 3.
Love the convenience and process, but the only reason i take a point off is that there seems to be a high turnover in swim instructors. Every time we like someone, sure enough they leave and we have to find another instructor that my son likes.
The instructors are really good at interacting with kids with all kinds of personalities. They are able to keep them safe and encourage them to try new swim techniques.
The staff, the support and encouragement and the understanding that family plans change often and the school allows for makeup classes. Thank you so much!
Aqua Tots Costa Mesa have been knowledgeable and family friendly every step of the way. The beginning inquiries, the enrollment process, and the scheduling have been a pleasant experience. My daughter loves her coach. We love the staff.