So far, Shannon has been a great instructor. It’s clear that she truly cares about the children’s safety and well-being. My son feels very comfortable and safe with her, which means a lot to me as a parent.
Thank you, Shannon, and everyone for all that you do!
The wide range and variety of time slots for swim sessions, great swim instructors with constructive and positive feedback, and if you need to cancel, a make up day is issued. All around, my son looks forward to his swim lessons and it’s a wonderful environment to learn how to be safe but making it fun and simple!!
I like the progress system they use and, overall, most of the instructors are very empathetic and patient with the children. It’s clear they make an effort to create a positive environment where kids can learn and build confidence in the water.
I’m not giving a higher rating because, although I understand there is constant staff rotation, sometimes new instructors do not seem fully prepared to be left alone in charge of a group yet. In addition, I have noticed areas of the facilities that could use better cleaning and maintenance, especially the bathrooms.
My daughter have tried another company for 3 months before she joined Aquatots and she was terrified of putting her face in the water.Now after 1 month at aqua tots she not only does she put her head in she does it for fun. Thank you.