Staff is friendly and helpful.
Pickup and drop-off service is efficient
Safety is important for me when traveling at night- pick up and drop off at the car is very helpful.
The Employees !
Kathy ensures you get a quick shuttle, then you greeted by employees like Lisa.
Things happen, but Kathy ensures your experience is a positive one.
The process is well managed through the webpage and updates show up on your phone app. Most employees are friendly and helpful, no matter what time of the day you show up or get dropped off.
Drivers are courteous and helpful with loading or dropping off at your vehicle. The check out is quick and efficient.