Your showroom has a great variety and amount of product on display and ready for sale, so one could cruise in, find what they like and leave the same day with a new bike! Your Staff is also fantastic; I've had great experiences with Jack and the fellows in the Service Department.
I was thoroughly impressed with the customer service here! David was very knowledgeable about the repair needs. Ultimately, he gave me the advice that was best for me as a consumer, and I really appreciate that. Kudos to this team. I will definitely be back!!!
The team here helped me so many times. I had unfortunate malfunctions with my power pedals, they got my new pair hooked up, bike bagged, cleaned up & ready to go. 10 stars
staff was very helpful and knowlegable.
they answered all my questions and helped me find a good bike for my needs and helped me get all the settings right.
Jack was super helpful in helping us select the right bikes and then making final selection. Our bike was assembled quickly. Overall it was a smooth and enjoyable process.
Well, I brought my bike in because my bike wasn't shifting very well. I assumed I was just dropping the bike off and picking it up later in the week. However, your service department took it in the back and fixed it pretty quickly (new shifter cable). So not being without my bike was a huge win. Thank you!
We had the best experience buying a bike with the help of Ethan. We were in twice and worked with him both times. He was so incredibly helpful- helping us pick the perfect bike and size for our son. He helped us get an awesome helmet and all of the accessories we needed to make his bike perfect for him. Ethan also helped suggest some paths and groups to look into for mountain biking. Ethan made a Trek buyer out of our family from our experience with him alone.