Trek Bicycle Madison West Googlemaps

   5352 Reviews
8108 Mineral Point Rd
Madison, WI 53719
385.230.6164
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Recent Reviews:


Speed. Part was in stock and replaced within 20 minutes.
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Great Trek products and helpful staff. Tracy is a go to staff who is knowledgeable about cycling and local rides Mark W
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The service personell was helpful and friendly.
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The staff are friendly, helpful, knowledgeable and the service team is amazing!
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The staff was friendly and very helpful. I very much appreciate their follow-up and patience with my order.
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Bob was fantastic and extremely helpful in answering a litany of cycling questions, both related to my purchase and in general. First time switching from flat pedals to clip in and Bob walked me through everything, which I greatly appreciate!
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Staff is always friendly, and quickly assists to help get what I need!
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I didn’t have an appointment so I appreciate the timely effort from your tech to get me back out riding.
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Prompt service. Tech knew what he was doing and fixed the problem in about 15 min while I was waiting. Reasonable price.
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Love my e-bike. Great service technicians. Wonderful store staff. Very helpful!
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Incredibly knowledgeable and helpful team at the Madison West location
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Friendly
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Willing to stand behind their products when there is a problem. Helpful service department and Trek service representatives. I would strongly recommend Madison West.
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Tracey was incredibly kind and patient fitting a bike for my child; she took the time to explain hand brakes, shifting gears, etc. 100% made the experience low pressure and fun. Would recommend Trek 10 times out of 10
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I replaced by click in pedals with regular pedals. It was done quickly with a smile.
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Excellent products, of course, but it is the people that make Trek West exceptional. Knowledge and kindness is the perfect combination. Tracey helped us yesterday, and is a special Rep for all that the Trek brand stands for.
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All the the staff were incredibly nice and super helpful! All around had a great experience!
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Great customer service, recommendations, and products.
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Great employees who are really good at their jobs.
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Quick and friendly service. While we waited for our service, our former salesman came over to say hi and answered questions for our son who may be looking for a bike upgrade. He was very knowledgeable.
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