Recent Reviews:
November 10, 2026
Leigh Wengert
Great service, above and beyond. My rear plastic deflector on the tire came loose and damaged the rear derailer and brake lever. Chris the manager took care of the deflector and derailer under warranty, with a nominal and fair charge for the labor and lever.
Additionally, Bandon, the service tech, rocks. He loaned me a bike to use while they waited for parts. This allowed me to continue the PT my vet ordered for my lab to ride in our burley, taking advantage of an unseasonal stretch of warm weather. He even moved the burley clip from my bike to the loaner and back for me.
I have sent several people in for sales with Chris or service with Bandon because of the outstanding service I continue to receive. The team genuinely cares about my bicycling enjoyment and getting to know me, vs just selling a bike and moving on. The team at Trek Midtown has provided some of the finest customer service of ANY place I have patronized. I'd highly recommend them to anyone who enjoys bicycling of any sort.
October 25, 2026
Craig Maher
October 22, 2026
Mike and Colleen Skocz
Chris was very friendly knowledgeable and welcoming!!! He has converted us to we will only have Trek bikes and have recommended to all of our family and friends to go see Chris for all of their bicycling needs. You have a very valuable Associate in Chris which I'm sure you know but definitely is worth reiterating. Thank you Chris for all that you do for helping us and being you!!! We will be back many many more times!!!
October 18, 2026
T.L.
October 18, 2026
Cindy Tefft
October 15, 2026
M.R.
October 14, 2026
Mike Michelson
September 15, 2026
T.P.