Awesome group of guys very friendly professional and knowledgeable the work done on my bike was great I have no complaints I will totally recommend this spot to anyone I know.
It's been my experience that no matter what level of rider that you are the Trek associates at the Pottstown store will go out of their way to help you.
Your service team and manager Geoff are the best. they held the shop open after hours to fix a couple of issues for me in an emergency situation. They couldve turned me away and instead embraced the issues and got my bike fixed for me before doing a long ride. would highly recommend this shop and crew to people.
Your repair man Geoff was awesome. Very knowledgeable, helpful, friendly, Couldn’t have been better. Matt was also very friendly on the phone. I would send anyone there with confidence that they could fix whatever was wrong.
Whitney hohl was the best when I came in to buy a bike, she had so much information to give me about the bikes and I gave her a description of what I like and she got me with a madone. The best purchase of my life, I love the bike!
First, the staff is excellent and Swanny in particular is friendly and is very helpful in customer service. Second, the speed in which my bike was serviced as it was done 3 days ahead of the estimated time the work would have been finished.