Trek Bicycle Redmond Googlemaps

   4069 Reviews
16389 Redmond Way
Redmond, WA 98052
(302) 368-8779
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Recent Reviews:


The staff is very friendly and knowledgeable of your services as well as what might be needed to ne done to our bikes. Good job by all.
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They're very friendly and knowledgeable, communicative. Strongly recommend!
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Everyone in the store was so kind, friendly, and willing to explain things.
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I want to give a shout out to Andrew Macallister at Trek Redmond Service- Andrew went above and beyond to replace a faulty battery on my e-caliber under warranty and delivered even when Fazua refused to cover it. I truly appreciated Andrew's forthrightness and tireless efforts to navigate the warranty steps on my behalf. Really appreciate him and Trek for ensuring the warranty was honored even when Fazua would not. THANK YOU!!! (btw- loving my E-Caliber even more now :-)
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Competent, friendly staff, broad selection of quality products, easy access by foot, car or bike.
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Great staff and service
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Sales person was knowledgable and easy going. With his help I was able to make an informed decision. I am very happy with the lights I ended up getting.
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Trek Redmond has been taking care of all my bikes (fun fact; I don't own a Trek), and I couldn’t be happier with their service. The team is knowledgeable, fast, and consistently gets things done right the first time. Whether it’s routine maintenance or troubleshooting something weird, they treat every visit with care and professionalism. It’s rare to find a shop this reliable — highly recommended.
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Products are incredible and staff is extremely knowledgeable and friendly.
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What I like best about the Trek Redmond store are its employees. The bikes are good, but the people that help and service them being friendly is what makes Trek Redmond a 10/10 for me. The stability of a global brand combined with local, friendly expertise in-shop is what makes this store special and my local bike store of choice. Alex and Andrew the managers lead a great team who always take care of their customers in every interaction - whether it's a new purchase, a service, or a random sound that you can't quite figure out on your own, they're there for you!
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Andrew and Customer service
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The shop did a good job communicating with me about my bike and what it needed for a tuneup. There was a small hiccup in ordering my replacement crankset, but it was quickly ironed out. Service was prompt and polite, communications were good and my bike was returned to me on the date promised, well-tuned and ready to ride.
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Alex, the store manager in Redmond, went above and beyond to rectify an issue with a wheel I purchased from the Trek Store. I greatly appreciate the follow up and highly recommend!
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Alex and Andrew are top notch.
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I needed new tires installed on my sons wheelchair, Andrew the service tech knew the wheelchair did not have back up tires and was out of commission so was able to get me out of the store in 15 minutes many thanks.
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Alex was amazing!
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Tyler from the Redmond location was very helpful and personable. As a new biker in the area, I feel glad that I have a local destination where I can go to whenever I need service, parts, or bike advice.
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I'm super happy with Trek bikes and employees at your stores. And I say this as someone who is not at all into biking. For example we don't have any adult bikes in our family. The only bicycle we have is a 24 inch bike for my son. I have had really great purchasing experience at your Issaquah, WA store. I went there subsequently for purchasing a bell and then for repairing a flat. Then yesterday I went to your Redmond, WA store for repairing another flat. I have friends who ride STP every year, and I often get overwhelmed by their advance bike speak. But for someone who is not much familiar with bikes, your employees make the whole experience delightful and make the biking culture accessible to me. I want to cheer Trek on for converting non-bicyclist like me into a potential future cyclist.
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I found them online, stopped in with four bike tires that needed tubes and two that needed new tread. I expected to drop them off needing to come back at a later date to pick them up only to find that they were willing to do them while I waited right then. They were friendly, quick, and the work was great. I would certainly go back for any of my bike needs in the future and recommend them to others.
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When I called yesterday, you had the product I needed - a comfortable/soft bicycle seat for my vintage hybrid (backcountry/road) bike. I recommend that this store also carry Clic brand sunglasses, as these are ideal under a bicycle helmet.
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