I like everything about Trek bikes. I have three of them! The staff at the Rockville store are always helpful, welcoming, knowledgeable and excellent representatives of the brand.
The staff at Rockville are knowledgeable, helpful and a lot of fun to work with. They’ve helped me grow as a cyclist from a total novice to racing in triathlons!
Our Rockville, MD store is well stocked with accessories and the staff has always offered excellent advice.
A program should be developed to encourage bikers to use front and rear lights as even during daylight hours, the cyclist is not visible to traffic when entering and exiting shadows.
Many thanks
I like your products.
I especially like your customer service.
Harper (Columbia, Maryland store) is always helpful and great to work with.
Brenda Ruby (Rockville, Maryland store) is great to work with.
The bike repair guy who helped me was knowledgable and didn't charge me for the service because I had partially completed the task before I brought my wheel in.
I arrived late on a Saturday afternoon in need of a new inner tube on my rear wheel. It was quiet in the store and the service department indicated that they could do the repair while I waited. The staff was friendly and had me on my way home in about 20 minutes. Much faster than I could have done the repair myself.