The determining factor in helping me select from several equally competitive choices of bike brands and models is the manner in which I am treated by store personnel. At the Santa Rosa Trek dealer, Phil Scheidler excels at customer relations. In my experience, Phil acts as my agent in that he assesses my wants and needs and genuinely wants me to be happy with my purchase. I have heard this compliment repeated from friends that have dealt with him as well.
I’ve just purchased my second bike from this Trek Store & much like my first experience there, 5 star all the way. Exceptional service, knowledge & professionalism are this stores identity, I highly recommend this Trek Store.
Dan
Santa Rosa
The service is always excellent at Trek, Santa Rosa. Many thanks to Matthew, James and Phil for their patience, expertise and kind assistance. I bought my Domane at this Trek store during Covid and this wonderful team has kept it in top form ever since. Thank you!!!
I am very impressed by the honesty, service, and reliability of Santa Rosa Trek. While making my purchase, they treated me fairly, with respect, and guided me safely through the process and guaranteed full satisfaction with a 30 day return. I will definitely return .
Phil from santa rosa trek its absolutely the best seller that you guys have! He explained everything perfectly for me and my wife. He have so much attention on the details. Thank you again Phil! I would give 100 star if possible.
The bikes marlin 8+ are great! We had so much fun yesterday going up the hills with it!
As always, the quality of work is top notch! Took my road bike in to for new bar tape and to have the drivetrain cleaned. Bar tape looks and feels fantastic! Drivetrain is spotless!