I have purchased 4 bikes from Trek. I have very satisfied with each until changes in my health and physical abilities required a different bike. Service has been very good
Christian of your staff was great to work wit yesterday. He got to work right away on my bike chain issue - explained what went wrong and recommended some products that would help present similar problems occurring in the future.
Outstanding Trek Store. Kris, the manager, is super nice and very accommodating. Kristan checked me in and did all the analysis of what my bike needed. Dave did a spectacular job of repairing the bike. This is a great store. I have bought 4 bikes from them in 15 years and always had superior service.
Very knowledgeable and engaging. Explained the service being done and shared all important information. They helped to educate me about the issues and the fixes needed. Very friendly and personable. A great experience!
Friendly, happy, helpful, professional by phone and in person. Nice big shop (❤️ dog friendly if I may add). Very knowledgeable staff. An abundance of bicycles in all sorts, shapes and sizes. Perfect for this Autumn and our local bike riding trails. Great selections of accessories (think stocking stuffers... 😉). Fun selection of bike bells, make sure your kids have them and know how to use them. Quick turn around for bike services done in the shop. What can I say, I love my Shawnee Trek shop.
Kevin, my salesman was very helpful and informative to help me with my decision to buy a Trek bike, Trek in Shawnee set me up with everything I needed to get started