had such a great experience renting a bike from Trek Washington\! Chris and Shawn were both so friendly and helpful\. They took the time to get my bike set up just right and shared some great suggestions for routes to take so I could really enjoy my ride\. I appreciated how welcoming they were and how much they genuinely wanted me to have a great experience\. Thanks to them, my ride was even more enjoyable\. I’ll definitely be back to rent again\!
Chris did an awesome job getting me setup with all the accessories I needed for my bike. Everyone at the store was super friendly and helpful. Super happy with all the gear they recommended!
The service staff was very kind, helpful, understanding and did the job incredibly quick. After the service my bike felt much smoother and better to ride.
Stopped into Trek during a ride for a brake pad check. Alex looked at my bike right then and let me know when I could bring it in for service. Service was completed on the day/time when Alex suggested, no unexpected delay or additional parts needed. This is the second time I’ve brought my bike in for service and both times the work was done as estimated and on time. Great job!
Came into the store in Georgetown without an appointment because of an emergency flat tire on my Trek bike. The repair was fast, and the staff was extremely friendly and professional. The price for the repair was also reasonable.
They provided excellent service and the bikes were great. They do not carry a huge inventory of rentals but very accommodating and would recommend to anyone who wants to ride on a much nicer class of bike than typical rentals.