Recent Reviews:
November 12, 2026
C.H.
While I can't say that I've used a wide variety of products, the ones I have used, I have used extensively. I rode a Trek Marlin 4 across the US this summer. Over the course of that ride, I stopped in Trek stores in Pittsburgh PA, Columbus OH, and Davenport IA. I always got great service. The bike was somewhat custom built for me at the Trek store in Boise, ID and worked really well over the ride.
November 8, 2026
T.R.
November 4, 2026
Peter Mitchell
November 4, 2026
J.B.
October 29, 2026
D.F.
October 27, 2026
Terral Ristow
October 21, 2026
J.A.
I went into the TREK store just to look at bikes as I had not ridden one in 15 years. I explained to the shop guy what I wanted out of a bike and he gave his opinion on what would work for me and that they could get one in a color I liked and at a price I was not going to be able to get for very much longer. I bought the bike and when I picked it up another TREK employee did a thorough job of explaining how everything worked and suggested some improvements I could make to the bike. At no time did I feel any pressure to make a purchase. Overall it was a great buying experience, and I am very happy with my new bike.
October 17, 2026
Kyme Graziano
October 16, 2026
Jonathan Jackson
I went into the Trek store to look for a storage bag for my electric bike. The service John provided here in the Boise store was incredible. Although he was very busy with customers, he was able to make time to show me the various offerings providing the options that I was looking for and doing so with a big smile and very friendly demeanor. I'd highly recommend anyone needing anything bike related to stop by this store!
October 16, 2026
J.Y.
October 13, 2026
Nate Hicks
The products speak for themselves. Great bikes! But the service I've received since I bought my Trek Roscoe 8 has been spectacular. Especially my last visit at the Boise location. I had a lot of questions and needed help with an issue with the tubless style wheels and tires. Nathan took the time to answer all my questions and walk me through the entire process of doing it myself. He even used an existing tire and wheel to show me. He Taught me how to de bead and bead my own tire. Inspect and add the sealant to the wheel. He was unbelievably helpful. I also received very good service from the Sacramento Trek dealer where I bought the bike, but Nathan in Boise was hands down one of the best interactions with a bike shop (or any specialty shop) I've had. I will definitely spread the word and be a return customer.
October 9, 2026
Craig Quintana
Friendly, helpful service, what's not to like? I recently had a sudden rear derailleur issue, and Nathan and Chris were quick to diagnose potential issues, and ultimately fixed the problem the same day. I was offered a slightly used derailleur at a discount to replace the broken one -- a great deal that got me back on the trail the next day.