Trek Bicycle Boise

   3341 Reviews
1401 Milwaukee St
Boise, ID 83704
707.546.8735
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Recent Reviews:


I went into the TREK store just to look at bikes as I had not ridden one in 15 years. I explained to the shop guy what I wanted out of a bike and he gave his opinion on what would work for me and that they could get one in a color I liked and at a price I was not going to be able to get for very much longer. I bought the bike and when I picked it up another TREK employee did a thorough job of explaining how everything worked and suggested some improvements I could make to the bike. At no time did I feel any pressure to make a purchase. Overall it was a great buying experience, and I am very happy with my new bike.
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Friendly staff, great pricing, very helpful
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I loved the assistance Conner provided. He answered my questions, provided options to fit my needs and was kind, respectful and courteous. I especially appreciated not being upsold.
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Great service!!!!
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I went into the Trek store to look for a storage bag for my electric bike. The service John provided here in the Boise store was incredible. Although he was very busy with customers, he was able to make time to show me the various offerings providing the options that I was looking for and doing so with a big smile and very friendly demeanor. I'd highly recommend anyone needing anything bike related to stop by this store!
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Called about a kids bike after another local trek dealer snubbed me. The employee told me to come down with my trade in bike and took care of me. Great service, will keep using this store in the future.
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The products speak for themselves. Great bikes! But the service I've received since I bought my Trek Roscoe 8 has been spectacular. Especially my last visit at the Boise location. I had a lot of questions and needed help with an issue with the tubless style wheels and tires. Nathan took the time to answer all my questions and walk me through the entire process of doing it myself. He even used an existing tire and wheel to show me. He Taught me how to de bead and bead my own tire. Inspect and add the sealant to the wheel. He was unbelievably helpful. I also received very good service from the Sacramento Trek dealer where I bought the bike, but Nathan in Boise was hands down one of the best interactions with a bike shop (or any specialty shop) I've had. I will definitely spread the word and be a return customer.
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High quality products, very knowledgeable staff and friendly
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Friendly, helpful service, what's not to like? I recently had a sudden rear derailleur issue, and Nathan and Chris were quick to diagnose potential issues, and ultimately fixed the problem the same day. I was offered a slightly used derailleur at a discount to replace the broken one -- a great deal that got me back on the trail the next day.
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Quality products, the staff were friendly and supportive at the Boise location!
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Excellent, knowledgeable and professional!
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Kind. Explains. Works within customer timeframe. Always does a great job for my bike.
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Quick and easy bike repair
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Friendly and very helpful!
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Great customer service!! New to the area and had a couple issues arise with my bike and they assisted me in every way, pain free. I look forward to their service from here on out.
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staff is friendly and did quality work.
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Great product, excellent price and outstanding service!
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Best bikes on the market, the customer service is amazing. Very happy with my purchases. Shoutout to Nathan! And technician for installing parts purchased.
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I took my daughters bike in a week ago and had it serviced and new tubes. They even cleaned her bike for me. Then brought mine in for new tubes. They were very friendly and didn't try to add extra service that wasn't needed. Very straightforward and seems honest. I definitely will keep coming back.
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Service manager Chris went above and beyond when one of the new tires I brought to have installed came with a defect in the bead. Chris managed the warranty return with the manufacturer in short order and got my bike back on the road.
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