Trek Bicycle Burnaby Googlemaps

   3676 Reviews
5400 Kingsway
Burnaby, BC V5H 2G1
913-631-6800
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Recent Reviews:


Repeat customers. Throughout the years have always enjoyed our visits. Burnaby Trek is by far best bike shop for buying a bike who backs up its great, no-pressure professional sales with its outstanding, timely servicing. Frequently view the Burnaby stores website and have enjoyed its concise, easy-to-navigate web page helping if your pressed for time searching for info. Well done! Definitely a top-tier business in our community.
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Incredible service
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Great service and very friendly definitely recommend this place if you’re looking for a bike
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I’m very satisfied with the quality of the products and services. The staff are friendly, professional, and helpful. I appreciate the excellent customer service and overall experience. Keep up the great work!
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Great service. Beautiful shop. Knowledgeable staff.
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Good Service.
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Staff is the best!!! Knowledgeable & Friendly. Feel welcome at Trek Burnaby.
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The Trek Checkpoint + that I purchased is good value in its class of bicycle. I particularly like that the electric drive is quiet compared to other brand similar gravel e-bikes that friends have. Truck Burnaby is always responsive and courteous. It’s taken a couple of visits to find squeaking and clicking in the drive but the servicing was done willingly and promptly.
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Customer service is top notch
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Quick and professional bike servicing!
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Very friendly, patient, service.
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Jason from the Burnaby, BC location is amazing - very personable and helpful.
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Great service! The only shop (out of 3) that I've taken my bike to that actually took the time to look into its problem and fix it!
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Jason is awesome!
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We took our bikes for ICBC repair estimates and Jason was superb! The receptionist and the other staff on site when we picked up our bikes were friendly and helpful. Very efficient and friendly team!
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Outstanding service from a genuinely knowledgeable and friendly team! Highly recommended!
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The quality of the products is outstanding, matched by the customer service representatives in your stores
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very clear description of what would be done, delivered on time. Threw out my older parts without asking though. should have asked first.
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Services were excellent
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Great customer service! They went above and beyond to ensure we got the right bike for my daughter. They included a kick stand for her and we had great experiences with the trade in program for their kids bikes. We’ve had 4 Trek bikes for our kids and 1 adult bike and it’s the excellent customer service and value that keeps us coming back.
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