Trek Bicycle Johnson City Googlemaps

   2808 Reviews
6214, 110 W Market St.
Johnson City, TN 37604
(610) 688-5880
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Recent Reviews:


They had the bike I wanted and was most helpful serving me when I picked it up.

The staff at Trek JC are always friendly and accommodating. Andrew and Connor go out of their way to work with me on timing and completion of thier quality maintenance and repair services. I work for a trail building company and use my Rail ebike to commute up to our current work area on Doe Mt in East Tn. I would highly recommend this store for both the quality of Trek bicycles and thier high level of service. David

Connor was amazing!!! We bought our bikes here a few years back and we've since moved out of state. We called because our brakes had gone bad and come to find out there was a recall on them. He went above and beyond to not only get the replacement brakes to us but also to research and recommend a good bike shop to go to in out local area to have them put on. We truly miss this store. Thanks for everything!! Michael and Erika

Exceptional customer service provided consistently via Jill, Conner, and Andrew. Bought my e-bike new from this location approximately three years ago. Through their quality in bikes, routine maintenance service, and their general customer support, Trek Bicycle/Johnson City ensures they are unparalleled. It’s simply really-good people selling quality bikes and deliver ongoing quality customer service.

Service is unmatched. Andrew, Conner and Jill bring knowledge, experience while also providing a welcoming atmosphere.

Great bike great staff at the Trek store couldn't be happier!

Great staff. Very friendly to speak with and they do great work.

Very helpful staff. Great mechanics

Thank you for the quick turnaround.

Trek products are top notch. This Trek store has a good selection of bikes and accessories. Services folks are knowledgeable

What can I say? Exceptional care taken of us and our bikes and ebikes... the guys and gals at johnson city are top notch. Couldn't be happier.

Very helpful with assembling my bike and talking me through all the different accessories to consider.

I always have great service from the sales people at Trek Johnson City. They always have time to show me the features of the bikes and compare the different models to help me find a bike that suits my needs. I also love the trade-up program for youth bike. I just upgraded my daughter’s bike and enjoyed the trade-in rebate.

Exploring the mountains on my Trek Fuel is my favorite way to exercise, plan, enjoy time with friends, and be alone with my thoughts. What makes Trek special in Johnson City is not just the bike I own or the local mountains here to ride (both are great), but the team of folks at the shop who get how special it is to ride and live here. They're helpful, flexible, capable, and fun!

High quality of bicycles, friendly store atmosphere, knowledgeable sales/service staff and great location for doing a test ride to decide on the model that best suited our needs.

Love my new bike & the excellent customer service!

Very grateful for the guys at the Trek shop. Good people! Welcoming, kind, and I consistently feel like I’m getting a fair price. They get right to work on my bike and do all they can to fix it on the spot.

Very helpful in restoring a 35 year old bicycle to perfect condition for a grandchild. Thank you.

The staff was accommodating, knowledgeable, friendly and professional. We had some issues with the online financing app, and the staff was very patient with this process and me as well. I have always had excellent service while visiting the store in Johnson City prior to purchasing my e-bike! I definitely recommend this store!

Great customer service! Fast repairs and great communication.