Trek Bicycle San Francisco Cow Hollow Googlemaps

   1549 Reviews
3001 Steiner Street
San Francisco, CA 94123
(610) 436-8984
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Recent Reviews:


Thanks to Matt and Collin! Matt made sure that my trekbikes.com order was processed correctly and advised me on the right pump for my needs. He Guided me to the bontrager flash charge pump. A pump that was going to work great for my needs since I had just bought some Kovee elite wheels and needed to mount tires tubeless and I didn’t have an air compressor. I mounted the tires and used the pump but I didn’t seem to want to seat the tires. When I took the wheels in and asked for help, this was obviously user error since the pump and the wheels were both TREK products, Collin helped me. He was awesome! He got the front wheel to seat using the shop air compressor and some soapy water, a trick I hadn’t tried and determined that the rear was leaking and unsafe. Safety first! So a Trek pump and high end Trek wheels could not get the job done. But big thanks to Matt and Collin who could. These dudes deserve a raise!!
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Great service team willing to go the extra and check everything, before just ordering expensive parts. They treat everyone like a customer which isn’t always the case at shops in town.
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Good product and Jason is great.
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the whole team is super professional, helpful and friendly. Matt and Colin went above and beyond to get me back on my bike as quickly as possible!
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Colin is the best! Not much else to say, he is a great human and an ace mechanic who I am happy to trust my bikes with.
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Matt runs a clean, well-stocked, and friendly bike shop. We were welcomed and greeted within the first 15 seconds of entering the store which is rare these days. We will certainly visit this store again! Thanks Matt!
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Great customer service
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Thank you Colin, Matt, and Jason, for all your help with getting me back on the road.
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The team is always thorough about what service is needed and why, without being pushy about making a sale. On time, pleasant to talk to, and solid outcome keep me coming back. Tho I do miss your soma location, which was more convenient and Nathan was spectacular.
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beautiful and fast. bike is better than new.
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Carrying on the legacy of Clay Mankin.
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Ruby was incredibly helpful. I don't live in SF. I live in Mammoth and was in the city for a couple of days. She was able to squeeze my bike in and fix my bike after taking my bike to a couple bike shops before that couldn't get it right. It was an amazing experience and Ruby is awesome.
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Wey good excelente
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Cool relaxed low pressure staff, did a great job explaining things and made me a beautiful Domane
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Matt (Store Manager) and crew are awesome. Knowledgeable and willing to help!!!
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Customer service was very helpful, thoughtful and helped solve my issue.
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My bike was box extremely well, and efficiently, for my return to Australia. Staff were friendly and helpful.
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Great turnaround time and highly competent service staff. Nice folks, too.
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Excellent price on a fantastic bike and absolutely outstanding in-store service and atmosphere. The store itself also seems to be well-stocked with products that are useful. This was my first experience with this store, and it certainly won't be my last.
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Matt has always addressed our bicycle problems with professional and technical confidence. We are very happy to have Trec in our neighborhood.
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