The bikes aligned to the type of riding I do. Used AI to recommend bike choices for the riding I did and Trek was a clear winner. Local shop was helpful and knowledgeable and spent time with me.
The employee that helped me was very knowledgeable and provided me with a tool to fix a flat tire on my daughter’s bike. After I finished the repair in the parking lot and returned the tool, he helped recycle the old tube
I had an excellent experience with Jacob at Trek. He was extremely helpful, friendly, and knowledgeable throughout the whole process. He even went above and beyond by helping me install an accessory that I had purchased elsewhere. I really appreciated his patience and willingness to help. Jacob is an excellent salesperson and provided outstanding customer service. I would definitely recommend him!