Trek Store Chattanooga Facebook Twitter Googlemaps

   4440 Reviews
307 Manufacturers Road, Suite 117
Chattanooga, TN 37405
423-648-2100
Visit Website

Recent Reviews:


Staff was amazing, friendly and helpful. Everyone that I interacted had a great experience
Report a concern

I took my Trek 7100 in for a major overhaul. I have had this bike for 20 years and never had much maintenance done. It didn’t need it. This years I need to replace handle grips and just have it serviced. I opted for a complete overhaul. The bike rides and looks brand new. Outstanding job. I can easily ride it for 20 more years. These guys are pros.
Report a concern

Very quick service fixing my flat tire. Very knowledgeable and friendly staff.
Report a concern

From start to finish, the entire experience was exceptional. I originally came in to purchase an FX2, and the service Anthony provided exceeded my expectations. At no point did I ever feel like I was a burden or that my questions and concerns were an inconvenience. Whenever an issue came up, I could bring it to Anthony, and he was always quick to find a solution. Even after the purchase, he has continued to provide outstanding customer service. I plan on returning in the near future to purchase a Marlin 6, and I look forward to continuing to do business with Anthony and the store. The service department deserves just as much recognition as the sales team. They understood that I had experienced a few issues with my bike since the original purchase, and even though we had to wait for some backordered parts, they followed through on their commitment to make things right. They honored what was promised from the beginning, and I genuinely appreciate that. One thing that also stands out is how welcoming the staff are to everyone who walks through the door, whether they purchased a Trek or not. That level of customer service speaks volumes about the people working here and the culture of the store. I truly cannot say enough good things about this store. Between the sales team and the service department, they have earned my continued business and recommendation. An outstanding experience all around!
Report a concern

Trek has time and time again provided the best service and quality products, and I would recommend anybody buy it bike there any day of the week, even if my brother owned a bike shop. They deliver every time, on time, and just in time for you to buy into a lifelong partnership where the rubber meets the road, gravel or mud.
Report a concern

great people great service!
Report a concern

Great staff and service
Report a concern

The person who helped me was very knowledgeable and friendly. He gave me a few options to consider and time to think about my purchase.
Report a concern

Amazing! The store is always happy to get anything I want and ensure I get what I want. They are best shop in Chattanooga!
Report a concern

Thanks for the help!!!
Report a concern

Awesome group of dudes and very knowledgeable. I’m from out of state but when I get in the market again I’d definitely come back.
Report a concern

Steven is the MAN!
Report a concern

Stephen and the guys in the shop are amazing! Always focused on doing a great job and double checking everything is perfect before they let the bike leave!
Report a concern

Friendly, efficient. Online purchase for local pick up.
Report a concern

The staff are always friendly and helpful. Recently they solved a problem for me that was completely my fault with regard to an online order. Shop is always clean and they are friendly and knowledgeable.
Report a concern

Excellent work and fair price. Work was done in timeframe stated. Professional team work= satisfied customer. Thank you for a great experience!
Report a concern

Fantastic service department! Everyone at this store is friendly and helpful. I don't always know the terminology or what I'm talking about but the people at this store always make me feel welcome.
Report a concern

Reasonable pricing and super fast service. Thanks ya'll!
Report a concern

Outstanding customer support and outstanding products.
Report a concern

Fantastic service department. They stayed LATE to fix my son's bike in time for a NICA race the next day. Incredible.
Report a concern