Great customer service by friendly employees. Staff is very knowledgeable and skilled. We bought two Trek Checkpoints and staff took the time to provide a bike fitting and answer all of our questions regarding operation.. We will be back!
I bought an e-bike a few years ago and I enjoy it very much. I can use it as a regular bike or electric. On electric I will go anywhere knowing that I have different levels of electric to help me when and if I need it. The convievence of your Greenville, location right off the Swamp Rabbit tarial is great. It's easy to get in and out of the location. The staff has been wonderful. Justin takes care of the bike like it was his own. You don't have any troblw charging for the parts and service,. but I know whatever you do it's being done correctly and if I ever have a problem you'll be there to correct it right away. I storngly recomend Trck and your greenville location. Thank you for all your help over the years.
The staff are very kind and thoughtful. They came out and helped me unload and load my bike. The price was very reasonable for having a new tube placed in my tire.
Thank you all so much at Trek Greenville for your outstanding help with my new Trek Madone.
Everyone at the store was extremely polite, professional, and helpful.
Chris, Justin, and others took deliberate and diligent steps to get my new Madone without delay.
Jake did an amazing job building the bike. His effort and attention to detail are remarkable.
Trek Greenville displayed perseverance, integrity, and commitment to make my Trek Madone an absolutely beautiful bike.
Thank you all very much for your incredible support and efforts!
Thanks so much for helping me get my pedal off my bike. Jared, Thanks for talking titanium bikes with me. And I love the Rapha gloves I bought. Thanks again.
Great customer service with the purchase from Michael in August. He kept me informed about when to expect delivery until my bike arrived. Amy was great with setting up my bike and fitting me on day of delivery.
Your team members are great. I can generally get parts easier and cheaper elsewhere, but the staff (Justin) was great. Rare to have that good of help in service industry these days.