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   5531 Reviews
365 Wilson Street East
Ancaster, ON L9G 2C1
9056482288
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Recent Reviews:


I believe I was dealing with Dan when I brought my son’s bike in to have a tune-up and cleaning. He was very helpful and knowledgeable about the service the bike needed. The time they had the bike and gave me a completion date of when it was going to be completed was incredible. I couldn’t believe it was that quick. The bike looks amazing. Dan is very knowledgeable about the bikes and products they also carry and sell. Thanks again, Ralph Ambrosini.
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Giant Ancaster had a great selection and great customer service. The associate was friendly and super helpful.
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David was extremely knowledgeable and patiently answered all my questions.
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Knowledgeable service
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I love riding my new 2026 Giant Stance. The service provided by Giant Ancaster is fantastic.
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My order shipped so quick and got to the door super quick, great price too. Glad I ordered from Giant ancaster. The same product was $20 more on Amazon and I didn't get harassed to sign up for prime. Thank you
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You went the extra mile. Helped fix brake rubbing when I brought it in for a tire tube replacement
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Thank you for making a pleasurable experience for us when we bought a new bike. I quite enjoy the comfort and satisfaction of riding it!
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The staff were friendly and helpful also made sure I’m comfortable bringing the bike back as many time as I needed in my first year for tune up!! And made sure the bike was the right sizing ect
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Amazing service. The part I needed was not in stock, neither with the manufacturer, but they found parts locally and it was done next day!
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Great service, thanks.
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Knowledgeable friendly staff who provide excellent service.
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Recently purchased a Giant bike on the weekend and in order to get it home the front wheel was removed to get it in the vehicle as my carrier was left at home. I thought it would be pretty simple to place the wheel back on. Not a chance. Just like a kitchen cupboard each little adjustment threw it out of line somewhere else. So, off I go to Ancaster Giant. I was informed it would be about 20 minutes as technician was just finishing up with another bike. I walked across the road, literally, to the Tim’s that is there and while waiting in line I received a message that my bike was ready. Did not get a chance to order anything. Friendly staff and lots of equipment available to chose from to compliment your ride.
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Quick, friendly and high quality workmanship at a reasonable price.
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Always great service when I go in, very helpful and informative.
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Service information and product, top notch at Ancaster cycle including Dan and all the staff .
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Very good customer service.
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Two years ago I purchased a mountain bike at Giant Ancaster and also sought to “resuscitate” an older bike of mine. They did a fantastic job adding new chain, brakes, tires, tubes, brake lines, pedals. These fellows offer great service: friendly and knowledgeable. I highly recommend Giant for all biking needs!
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Always courteous and efficient service!
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Great service and helpful staff!
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