The few young gentlemen I have dealt with at the Nocatee location have been knowledgeable, kind and helpful. They assisted myself, wife and son with bike purchases. Just a good all around experience dealing with this bike shop!
I went to rent a bike -they provided a full service experience - although I was In Florida and live in nyc - the salesperson gave me a detailed review of a trek bike - measured me / talked to me - I would def go there again
Techs are very polite and knowledgeable. Shops have a good assortment of parts in stock. Repairs are done very rapidly. They usually clean and tune the bike as a bonus. One of the best bike shops I have used.