Robby was hands on from start to finish. He got straight to the point and explained to me what my bike needed and how that was going to get done! Quick and reliable service, all with that home town/local touch. I would recommend Bike and Hike Effingham to anyone who would listen!
You are very truthful about everything you say and do and the service is done with a good explanation of what happened and what needs to be done to avoid future problems. Also, if you come across something new, that you haven't seen before, you say so right up front and that makes you of a much higher caliber than other locations. It is good to have true honesty with no deceptive double talk with someone who really knows their stuff. Thank you!
I like that Bike and Hike can order a bike I want, that they are knowledgeable and able to repair their products. The service is always fast and reliable.
You guys are extremely helpful in answering any questions I have about my bike and helping me to learn the things I need to know to help keep my bike in tip top shape.
Jan Norman
Great communication during our repair process for e-bikes we purchased elsewhere. Fixed our issue & when we buy our next ones they’ll be from Robby directly.