Sean was very friendly and knowledgeable. Got us taken care of quickly and at a very reasonbale price. Will be back for sure on any future needs and repairs of our Lectric bikes.
Dakota was incredibly helpful, friendly, and professional. He quickly and efficiently handled changeling out my front flat tire. He was very polite and helped answer all my questions. Top notch customer service as it should be. Big thanks !!
I recommend BikeKraft when asked for my opinion as well as when offering a suggestion due to the mechanical excellence and welcoming atmosphere of the store. I appreciate Dakota’s expertise as much as I value his congenial attitude. Another young man there seems equally kind & prepared to answer questions. Based on how well I have been treated and the successful repairs, I feel confident sending anyone to do business at BikeKraft.
Please do not share my name!
Feel free to add I am a 62 year old woman.
Sean was very helpful with my recent brake pad replacement. I’m sure we will rely on Bikekraft for future needs due to their dependable service and quality work.
Local bike shop walkable distance from my home. Experts at their craft, friendly, prompt service, and with a humorous text letting me know my bike was excited to see me and ready to be picked up!
The service that Dakota and the other text have given me have been great, I really like the trek brand, was a little disappointed that trek would not warranty the battery on my new trek slash+ but was grateful that the company that puts the motors in the Bike did warranty the battery for me, especially since I’ve only owned the bike for four months. But that is only because Dakota called and asked the company if they would warranty the battery since Truck refused, which was very appreciated.
I can honestly say that Bike Kraft has been absolutely fantastic. The knowledge of the industry and willingness to help has been outstanding. So thankful for these guys!
These guys Very helpful and knowledgeable. I don't have a lot of bike experience and there has been issues with my kids bikes that i have brought to them over the years. they have always been very helpful and kind in finding solutions for me.
Great communications, great service from Sean on repair of tire and tube. Enjoyed my talking with Sean of explanation of what was being done. Very fast service while I waited, outstanding work from BikeKraft. Thank you [FIRST NAME REMOVED]