Sean and Dakota are always friendly, professional and very knowledgeable. I am grateful for the expertise and excellent repairs they conducted on my bicycles, even they were not purchased at there store nor brand conform to what Bikekraft usually sells.
Thank you very much!!
Service was great! We walked in without an appointment to assemble a new bike that was damaged. BikeKraft had the replacement part available and completed the assembly ensuring the bike was safe and set to ride. Thank you for your great customer service and experience. This is our second service with BikeKraft, we will continue to utilize their services when needed.
The entire staff is friendly and very helpful. They took in my 40 year old bike that desperately needed new tires and a tuneup. I asked if they could raise my handlebars, but they were already as high as they could safely go. They looked in the back for some used handlebars that might work on my bike and found some, but upon replacing the handlebars, they found that cables weren’t long enough, I would need new cables too. Another added cost for my 40 year-old bike.🙁 I decided to stick with my old handlebars when I came to pick up my bike they had put new used hand grips on my old handlebars.😁 thank you Bike Kraft for being so thoughtful and nice. Lesa Motter
Sean was very friendly and knowledgeable. Got us taken care of quickly and at a very reasonbale price. Will be back for sure on any future needs and repairs of our Lectric bikes.
Dakota was incredibly helpful, friendly, and professional. He quickly and efficiently handled changeling out my front flat tire. He was very polite and helped answer all my questions. Top notch customer service as it should be. Big thanks !!
I recommend BikeKraft when asked for my opinion as well as when offering a suggestion due to the mechanical excellence and welcoming atmosphere of the store. I appreciate Dakota’s expertise as much as I value his congenial attitude. Another young man there seems equally kind & prepared to answer questions. Based on how well I have been treated and the successful repairs, I feel confident sending anyone to do business at BikeKraft.
Please do not share my name!
Feel free to add I am a 62 year old woman.
Sean was very helpful with my recent brake pad replacement. I’m sure we will rely on Bikekraft for future needs due to their dependable service and quality work.
Local bike shop walkable distance from my home. Experts at their craft, friendly, prompt service, and with a humorous text letting me know my bike was excited to see me and ready to be picked up!
The service that Dakota and the other text have given me have been great, I really like the trek brand, was a little disappointed that trek would not warranty the battery on my new trek slash+ but was grateful that the company that puts the motors in the Bike did warranty the battery for me, especially since I’ve only owned the bike for four months. But that is only because Dakota called and asked the company if they would warranty the battery since Truck refused, which was very appreciated.