I just bought a fat bike and still learning about it.
I had a flat, brought in the tire and asked whether I want to wait for it to be repaired.
While waiting on the repair, I was showed how to inflate new tire and was patient with me going through all the steps and options available with pumps, lights and gear.
I appreciate the customer service
I went in there to check out cycle lights. I wasn’t gonna buy, just look, but Katherine who asked to helped me was so knowledgeable I bough my lights, then a helmet and some goggles. Some would say she cost me money, I would say, thank you for the information to make a knowledgeable decision.
My bike was making noise when I used the right pedal. They made an adjustment and it made a world of difference. $24 and I felt like I was in a lower gear! Thanks!
I brought my new bike in for retaping the handlebars—under warranty. Tape upgraded and completed the same day. Very happy with the suggested upgrade and the work done
Have been dealing with Bikes & Beyond for over 25 years. Prompt, friendly service. Love the bright well organized space, products on display, attentive sales personnel, and knowledgeable and accommodating service experts. No need to go anywhere else!
Brett did my bike fit. He is very knowledgeable, implementing science and comfort, making some well needed micro and more substantial adjustments. Thank you, can’t wait to try out this new set up.
Sales and service are awesome. Brought in a vintage bike for my grandson. The techs did an incredible and cost effective job and restored it to its original glory. I felt it was important to keep this bike out of the landfill and in use for years to come.
Thanks guys you didn’t let me down
Cheers