Bike World Urbandale Facebook Twitter Googlemaps Yelp

   3355 Reviews
6600 Douglas Avenue
Urbandale, IA 50322
5152557047
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Recent Reviews:


Previous to coming to your store I visited a bike shop closer to my home. No one greeted me when I walked in the door or even asked if I needed any help as I wandered around the store. Eventually I walked out, googled bike shops near me and drove to your store. I was greeted the minute I walked in the door and Matt helped me find the perfect bike. Matt not only sold me the bike but took the time to make sure I knew how to care for the bike. I am very happy with my new bike and will recommend your shop to anyone looking to buy a new bike.
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Thomas is very friendly and helpful. He works hard to meet our needs and requests.
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Knowledgeable and friendly.
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Always friendly service and willing to help. It's like stopping to see friends which we do just stop to say hi.
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Your excellent service (sales and maintenance) has made me a repeat customer. Thanks.
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Great service from knowledgeable employees
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I love Bike World! It’s always fun to stop in, make improvements to my current bike, and look around at all the new toys available. I’ve worked with Mark Neary over the years, and he’s a super nice guy, very knowledgeable and informative, and always makes me feel good about my investment. Great people and great service!
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Tom was very helpful and knowledgeable, I would highly recommend bike world!
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Friendly and helpful personnel.
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Very nice people. Did an excellent job on doing some well needed maintenance on my bike
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Quick service, fair price and went above and beyond taking care of the kickstand that was rusted out.
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Expertise, customer care
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Thomas was awesome. I’ll be going again soon
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I have consistently had good luck with Bike World staff. They answer and explain very well. Thomas has always been a great go to person since I bought my Catrike from him 6 years ago.
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Many thanks for ensuring I was purchasing the correct size bike for me. It was great to be able to test drive different sizes. I absolutely love my new Trek.
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Kristina was extremely helpful in locating a part I needed and found a used part which saved me money
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Christy appears to be an amazing mechanic.
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I have been a customer of Bike World for over 40 years! They have always been my neighborhood Bike Shop wherever the location or choose. They always have the best products in a wide ride as well. Your services are outstanding! I was just in the Urbandale store yesterday and Seamus was a great help in picking out Gummies and GU for an upcoming ride this weekend. At one time or another I have worked with a lot of different employees and they all are willing to help whether it be choosing an electric bike or just find some supplements for the warm weather electrolytes, etc. They are the first place I go and I have purchased two or three bikes from them so yes, I would highly recommend this store, especially the Urbandale store because I am more familiar with that one and their great staff! It helps that a lot of their staff also ride so they can give you excellent advice and opinions on services or products or even recommend. Good trails to try out!
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good knowledgeable people
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The kindness and professionalism.
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