I like BG so much because they’re a holistic bike shop covering everything a cyclist may need since they’ve partnered with on site support service providers such as bike fitting and carbon repairs.
They also have competent, experienced technicians who can properly perform maintenance and component replacement/tuning. They have a solid product line in bikes and accessories and everything they provide in both products and services are always competitively priced - even with online providers.
I drive out of my way to go to them because they run such a quality shop.
I always feel like I get expert recommendations and honest service from the team at Billy Goat. Their priority is understanding what I need to keep rolling, rather than making a quick sale. They are not the closest bike shop to where I live, but it is worth the trip every time.
They fixed the problem(s) with my Bianchi. The owner took time to address something the technician missed. I also enjoyed the conversation about the assortment of vintage bicycles in the store.
Whenever I have a question or need some cycling gear Billy Goat is my go to place! The staff is very knowledgeable, patient and responsive. Highly recommend!
Max was a great help to me yesterday first on the phone, and then in person, helping pick the right bicycle for my 8 year old son. Great customer service - highly recommended. Thank you Max!
First time user, will be a repeat user. Excellent service and completed to the date they said they would. Their relationship and communication with TW Carbon (Next Door) allowed me to re wives my bike in top condition. Ready to hit the road again!
Thank You
Ron W