Personal attention and willingness to recommend correct equipment for handicapped children which opened up a healthy activity to a child who previously had difficulty adapting to an accepted part of childhood.
It was so easy to reserve a bike through the Retrospec website and pick it up at your store. I think it was Allison who helped me. She was so knowledgeable about accessories and knew exactly what the girls my granddaughters are prefer.
It’s the second bike I’ve purchased from the stores. Great experience all around. Recommend even if you’re not sure what you want. You won’t be disappointed.
We found the perfect bicycle for our five-year-old whose legs had just gotten so long. Staff help and support was amazing, and I know we’ll be back as Ben grows up further.
Staff is very friendly and helpful. They are upfront and honest about repairs needed and will work on bikes that were not purchased there as well. Great selection of accessories in stock as well.
The attention and patience my son got from the sales reps and the no pressure recommendations of other products to go along with our purchase.
I'd Definitely recommend them to friends and family
Stellar service and care in making sure the bike fit properly (young teen). Allison was very patient and VERY helpful in choosing the right bike and he is very happy with it.