I had fantastic service! Frederick helped me figure out my bike size on Sunday and was great. Corey helped me yesterday and it's the best service I've had in a long time. He helped me for hours through test riding, picking out all the accessories, and getting it set up. He even literally created a backpack out of a plastic bag and tape for straps so I could carry things home while riding my new bike.
Extremely above and beyond service and it was greatly appreciated!
Wonderful service. You leave feeling confident that your bike is in the best hands. They’re also very responsive, quick to answer any questions, and reliable about following through on everything that’s been agreed upon.
Shane was super helpful with his knowledge on my canendale bike. Im very interested in purchasing a Trek bike soon since my current bike I've had for over 10 years and ready for an upgrade. Shane thoroughly examined me on a new bike and we decided on a best fit for me and the way I prefer to ride. Thanks so much Shane and looking forward to ordering my new bike soon at your store!!!
The staff is extremely friendly, honest, and knowledgeable. The only place in the city where I've gotten great service. Highly recommended for repairs and service.
They were extremely helpful and knowledgeable. I was looking for a means to carry workout weights on my bike and they suggested better and safer options than what I had in mind. Plus they looked over my bike and made maintenance suggestions and gave me a timeline for when t need to take care of them. Their service made me want to come to them for all my bike needs and to get a new bike next spring.
What I absolutely love about the service is the warm welcome you receive as soon as you step into the store. Everyone greets you with a friendly smile, making you feel right at home. If you have any questions, they respond with kindness and patience, even if you’re unsure about something. Shane, Corey, and Derek are the best team in Chelsea to assist you until you understand your needs.