Always friendly service . I took my daughter’s bike to have front tire repaired. Tire was repaired and we took the bike home. Tire had leaked and was flat when we got home. I called East Coast back and they said bring the bike back and they would make it right. We took the bike back the next day and the tire was repaired while we waited. They took the bike right away when we walked in and checked to see what the problem was and made the repair right then. We were in and out in about 15 minutes. Great service.
We were greeted immediately upon entering the store. The employee who helped us asked some great questions to understand what we were looking for in a bike. He let us test ride a couple which was awesome. The whole process was easy and well done. I found it funny that the kickstand was extra - I thought bicycles came with one. We've now purchased two kids bikes and two adult bikes and have been very pleased with everything.
East Coast is known far and wide as the very best bike shop. I just bought my third bike from them and have been doing business there for 25 years. The staff is fun, knowledgeable, help and just about the nicest people anywhere.
I loved their inventory of bicycles and bike products. All associates were polite and knowledgeable. I'm new to bike building and they were willing to answer all of my questions.
I'm incredibly biased as they are friends and also a client. That also makes me a customer. However, I've watched them with other people. They are always quick to listen and quick to take action in fixing something, ordering something or suggesting something for the customer's need(s).
My bicycles chain wasn’t aligned properly, I gave these guys a call and they were super kind! Took the bike in and they got it right in minutes. Did a full tuneup on the bike and gave me so much information about it. They’ll always have my business!