East Coast is known far and wide as the very best bike shop. I just bought my third bike from them and have been doing business there for 25 years. The staff is fun, knowledgeable, help and just about the nicest people anywhere.
I loved their inventory of bicycles and bike products. All associates were polite and knowledgeable. I'm new to bike building and they were willing to answer all of my questions.
I'm incredibly biased as they are friends and also a client. That also makes me a customer. However, I've watched them with other people. They are always quick to listen and quick to take action in fixing something, ordering something or suggesting something for the customer's need(s).
My bicycles chain wasn’t aligned properly, I gave these guys a call and they were super kind! Took the bike in and they got it right in minutes. Did a full tuneup on the bike and gave me so much information about it. They’ll always have my business!